Frequently Asked Questions

Everything you need to know about your CJ Inc. shopping experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy for fashion items?

We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, earrings and intimate apparel are final sale.

How do I know which size to order?

Every product page features a detailed sizing chart. We recommend measuring yourself and comparing it to our 'True-Fit' guide to ensure the perfect silhouette.

What payment methods do you accept?

CJ Inc. accepts all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Are your garments ethically sourced?

Sustainability is at our core. We partner exclusively with Fair Trade certified factories and prioritize organic cotton and recycled polyester in our collections.

Can I modify or cancel my order after it is placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.